Privacy policy

Privacy Policy

Toolbox Widget Inc. (“Toolbox Widget” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website toolboxwidget.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on this Website, and in email and other electronic communications between you and this Website. This policy does not apply to information collected by (a) us offline or through any other means, including on any other website operated by us or any third party; or (b) any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, Section 10 of this policy contains additional disclosures and rights that apply to you specifically under the General Data Protection Regulation (GDPR) and equivalent UK/Swiss law, and forms part of this policy as it applies to you.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

SECTION 1 – INFORMATION WE COLLECT

We collect several types of information from and about users of our Website, including information: (a) by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”); (b) that is about you but individually does not identify you; and/or (c) about your internet connection, the equipment you use to access our Website, and usage details.

SECTION 2 – HOW WE COLLECT YOUR INFORMATION

Information You Provide to Us

The information we collect on or through our Website may include:

• Details of transactions you carry out through our Website and of the fulfillment of your orders.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Your search queries on the Website.
• Information that you provide by leaving product reviews, filling in forms on our Website, or entering a contest or promotion sponsored by us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: (a) details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; and (b) information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: (1) estimate our audience size and usage patterns; (2) store information about your preferences, allowing us to customize our Website according to your interests; (3) speed up your searches; and (4) recognize you when you return to our Website.

SECTION 3 – HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

If you are located in the EEA, UK, or Switzerland, see Section 10 for the specific legal basis we rely on for each of these purposes.

SECTION 4 – YOUR CHOICES ABOUT YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with control over your information.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

If you do not wish to have your contact information used by us to promote our own or third parties' products or services, you can opt out by sending us an email stating your request to support@toolboxwidget.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This does not apply to information provided to us from a product purchase, warranty registration, or other transactions.

You may also send us an email at support@toolboxwidget.com to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you are located in the EEA, UK, or Switzerland, you have additional rights described in Section 10, including the right to data portability and the right to lodge a complaint with a supervisory authority.

SECTION 5 – DISCLOSURE

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this policy:

• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Service, Shipping Policy, and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Toolbox Widget, our customers, or others.
• To contractors, service providers, and other third parties we use to support our business, including Global-e Online Ltd., who acts as merchant of record and handles checkout, currency conversion, and customs/duties/VAT compliance for orders shipped to the European Union.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.

SECTION 6 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind their firewall.

Payment:

If you choose a direct payment gateway through Shopify to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard. Your purchase transaction data is stored only for as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted, and Toolbox Widget can only see the last 4 of the credit/debit card used during the purchase.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

For orders shipped to the European Union: checkout, currency conversion, and applicable customs/duties/VAT are processed by Global-e Online Ltd., acting as merchant of record for those transactions. Global-e processes your order and shipping information as an independent controller for these purposes.

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, sold or destroyed. If you provide us with your credit card information over the phone or any other means than through the Website, the information is destroyed immediately after the purchase is complete through our Point of Sale app provided by Shopify. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

SECTION 8 – COOKIES

What are Cookies?

Cookies are simple text files that are stored on your computer or mobile device. Each cookie is unique to your web browser.

What Types of Cookies do we Use?

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies let us operate the Website in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.

How Do You Remove Cookies?

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

If you are located in the EEA, UK, or Switzerland, we will request your consent before setting non-essential cookies on your device, and you may withdraw that consent at any time. See Section 10.

SECTION 9 – CHILDREN UNDER THE AGE OF 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide information about yourself to us. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

SECTION 10 – ADDITIONAL DISCLOSURES FOR EEA, UK, AND SWISS RESIDENTS (GDPR)

This section applies if you are located in the European Economic Area, the United Kingdom, or Switzerland, and supplements the rest of this policy. Where any conflict exists between this section and the rest of this policy as applied to you, this section governs.

Data Controller. Toolbox Widget Inc., 241 Elk Park Road, Columbia Falls, MT 59912, USA, is the data controller responsible for your personal information collected through this Website. Contact our privacy team at support@toolboxwidget.com.

Legal Basis for Processing. We process your personal information under the following legal bases (GDPR Art. 6(1)):

Purpose	Legal Basis
Processing and fulfilling your orders	Performance of a contract
Customer support and order inquiries	Performance of a contract
Marketing emails and promotions	Consent (you may withdraw at any time)
Fraud prevention and legal compliance	Legal obligation
Site analytics, personalization, and improving our Website	Legitimate interest, balanced against your rights
Responding to legal requests or enforcing our rights	Legal obligation / legitimate interest

Your Rights. Subject to applicable conditions and exceptions under GDPR, you have the right to:

• Access the personal information we hold about you.
• Rectify inaccurate or incomplete personal information.
• Erase your personal information (“right to be forgotten”), in certain circumstances.
• Restrict our processing of your personal information.
• Object to processing based on legitimate interests or for direct marketing.
• Data portability – receive your data in a structured, machine-readable format and have it transferred to another controller, where technically feasible.
• Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of processing before withdrawal.
• Lodge a complaint with your local data protection supervisory authority. A list of EU supervisory authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en

To exercise any of these rights, email support@toolboxwidget.com. We will respond within one month, as required by GDPR, except where an extension is permitted due to the complexity of the request.

International Data Transfers. Toolbox Widget Inc. is based in the United States. Where your personal information is transferred outside the EEA/UK — including to our US-based systems, Shopify Inc., or other service providers — we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs), or rely on the data importer’s own certified compliance mechanisms (e.g., Shopify’s and Global-e’s respective data processing addenda), to ensure your information receives an equivalent level of protection.

Data Retention. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy applicable legal, tax, accounting, and consumer protection obligations, after which it is securely deleted or anonymized.

Processors and Sub-Processors. We share your personal information with the following categories of processors acting on our behalf: e-commerce hosting (Shopify Inc.), international checkout and tax/duty compliance (Global-e Online Ltd.), email/marketing platforms, analytics providers, and payment processors. A full list of named sub-processors is available on request at support@toolboxwidget.com.

Automated Decision-Making. We do not use your personal information to make decisions based solely on automated processing, including profiling, that produce legal effects concerning you or similarly significantly affect you.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to how we treat our users’ personal information, we will notify you on the Website that it has been updated. Where required by law (including for EEA/UK/Swiss residents), we will notify you directly or obtain renewed consent for material changes affecting your rights. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

 

International Orders and Global-e

If you place an order for delivery outside the United States, your purchase is processed by Global-e, our international commerce partner, which acts as the merchant of record for your transaction. To complete your order, we share with Global-e the information necessary to process it — such as your name, contact details, shipping and billing address, and order contents. Global-e processes your payment information directly; we do not receive or store your full payment details.

For international transactions, Global-e acts as an independent data controller of the personal data it processes to fulfill your order, handle payments, calculate duties and taxes, comply with customs and legal obligations, and manage refunds. Global-e's processing of your personal data is governed by its own privacy policy, which is available at checkout and at https://www.global-e.com/privacy-policy.

If you return an international order, your return is processed through our returns provider, ReturnGO, which receives the order and contact information necessary to manage your return.

If you are located in the European Economic Area or the United Kingdom, you have rights under applicable data protection law (including the GDPR), such as the right to access, correct, or delete your personal data. To exercise these rights regarding data we hold, contact us at support@toolboxwidget.com. For data processed by Global-e as merchant of record, you may also contact Global-e directly using the details in its privacy policy.

QUESTIONS AND CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact our Privacy Compliance Officer at support@toolboxwidget.com or by mail at:

ToolBox Widget Inc
C/O: Privacy Compliance Officer
PO Box 1970 Columbia Falls, MT 59912